Daisy's Range Refund Policy
Effective Date: October 12, 2025
At Daisy’s Range, each product is carefully crafted and inspected before shipping. We want you to love your order, but please review our policy below.
Because our products are made-to-order and often personalized, we do not accept general returns or exchanges once production has started.
Exceptions apply only if:
Your item arrived damaged, defective, or incorrect, and
You contact us within 7 days of delivery with clear photos and your order number.
If approved, we will offer a replacement or refund depending on availability.
Non-Returnable Items
The following cannot be returned:
Custom or personalized items
Used or washed clothing
Clearance or final sale items
Shipping Costs
Customers are responsible for return shipping unless the error was ours. We recommend tracked shipping for return items.
Order Cancellations
Orders may be canceled within 12 hours of purchase. After that, production begins and cancellation may not be possible.
Refund Processing
Approved refunds will be processed to the original payment method within 5–10 business days once the returned item is received and inspected.
Contact
For return or exchange requests, email:
📧 info@daisysrange.com In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail info@daisysrange.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@daisysrange.com
Terms and Conditions
Welcome to Daisy's Range!
These terms and conditions outline the rules and regulations for the use of Daisy's Range's Website, located at https://daisysrange.com.